Coronavirus pandemic or would be reflected in the B & H economy. Some companies remain immune to the current global developments. However, some of them, who base their Digital Marketing Agencies in Newcastle businesses online, manage to resist. One is .group, domestic companies with more than 100 employees. The secret of success? Everyone worked from home. The German-speaking virtual contact center The south-eastern part of Europe continued its business. We learn what and how they work from  Gračić, Business Development Manager of the company, which revealed about her early.

“I joined  in January 2017 on the recommendation of a friend who was working in the companies mentioned as an agent. At that time, I also worked from home for a German company. In the summer of 2013, I moved from Germany to Bosnia with the then underage daughter and I could “take” work with me at the time. The reason for my lie back in my nostalgic increasingly felt for my land. My desire is to find a good job in Bosnia, which would be nice, paid well and, of course, are insured. Many people will say that it is impossible to find it here “, said .

The largest number of employees of the agency. However, they also have room for improvement, which is confirmed by the case:

“In , I began, figuratively, from the first step, as an agent who works 22 hours a week. After only six months of work with my team, where I get a lot of friendships, knowledge and commitment is recognized and I was promoted to the position of Team Leader, full time. This is a great job, because I had the opportunity to lead, train and motivate agents from their first day and start working. After one year, CEO  and  offer COO position, which of course I reluctantly accepted. Another challenge that required the knowledge that they are recognized in me, without my realizing it until then.

I am more motivated and happier by the day because someone following my progress in the work and entrusted me with a new position and new responsibilities. The position of COO is my second step. After a year, I got a new opportunity – Business Development Manager, I have been doing since February 2020. Another challenge and the time to prove himself to the CEO, but also for myself. Another challenge through which I know myself better. “.  work from home has helped a lot because it brings a number of benefits:

“I have been working from home for eight years, and I can not imagine working in an office. Among other things, we save a lot of time that we needed to get a job, as well as travel expenses. Forms of working from home is very good for the mother. I was a single mother for a long time and I have a better insight into the development of my child from the home. flexible working hours. I decide when I am going to work. I’ve never liked office work, as it often stays from morning till night. Working from home allows me to better organize themselves, so for example, during the break I was able to prepare lunch for the family, and even ate with them. Of course, there are challenges that we must deal with when working from home, because we are always in the same four walls. I find balance in lining up with friends and gym. Last summer I got married and moved to another city, 100 km away. If I had been working on a stationary Call Center or have some other office work, I will lose my job. This is how I just “take” him with me to another town. “

 family has more than 100 employees, and  reveals what is most valued by potential candidates:

“If you want to register for .group yourself, you should know Germany very well, reliable and a team player Digital Marketing Companies Newcastle because we often support and help each other. My business motto is to always work with all your heart. It makes me happy and satisfied. Success will then come by itself. “